Support
Email support@peakform.ae, or in the app go to Settings → Something wrong? Tell us. We reply within two working days.
Questions about your plan, workouts or meals? Ask your coach in the app’s Chat tab: they know your plan best.
Common questions
Where do I get a code?
From your coach. Peak Form is by invitation only: your coach emails you a personal code. Codes last 30 days; ask your coach for a new one if yours has expired.
I forgot my password
On the sign-in screen tap “Forgot password?”. We email you a link (it lasts 1 hour; check your spam folder). Open it on the phone that has Peak Form.
I didn’t get the 6-digit code
Check your spam folder, then tap “Send a new code”. Codes go to the email you signed up with.
How do I pay?
You pay your coach directly, outside the app. There are no purchases in Peak Form.
I feel pain when training
Stop, and report it in the app (“Any pain?” after a workout). Serious pain goes to your coach straight away. For chest pain, dizziness or anything urgent, seek medical help: Peak Form is not an emergency service.
How do I delete my account?
In the app: Settings → Delete account. Or on the web: peakform.ae/delete-account.